How to make data intelligence the core of your successful CX
Breakfast & Roundtable Event - 16th October, Amsterdam
On Wednesday October 16th we hosted our second edition of our Customer Journey Orchestration Event series. We deep dived into data intelligence and it's importance to customer experience (CX) excellence. Our keynote speaker, Ernstjan Albers from Lucid Motors, gave us insights on how leading companies are using data intelligence. During our roundtable session we discussed how you can kick-start your outside-in perspective.